Squeeky Wheel

I always wonder how effective the Better Business Bureau is. I occasionally use their website to look up a business, but untill recently I never used them to file a complaint.

So the other day I noticed that my CC was being debited for the last couple of months with a charge I didn't recognize. It turned out to be some "rewards" program that I had signed up for to "evaluate" and cancelled without much thought. Apparently I had "signed up for two programs" (or so they claimed) and didn't cancel both of them.

I called their service line and complained without much success. So I decided to file my complaint with the BBB. Lo and behold, a couple of weeks later my CC charges have been refunded without any fuss, what so ever. So I guess businesses do care about their BBB ratings. Good to know next time someone tries to scam me...